Data Policy

If you have any questions about how we use your data, please email [email protected]

What we collect and who can see it

We collect personal information necessary to deliver your coaching service. This may include:

• Contact details
• Information shared in your Initial Consultation Form
• Training data (e.g. sessions, performance metrics, goals)
• Coaching notes and relevant health information you choose to share

Your Initial Consultation Form, training data and coaching notes are accessible only to the Head of Endurance and the Lead Coach for the purpose of delivering your coaching programme.

We do not sell or share your personal data with third parties for marketing purposes.

Why we collect it

We process your data in order to:

• Deliver your coaching programme
• Monitor progress and provide training advice
• Ensure athlete welfare and safety
• Maintain appropriate records for legal and insurance purposes

Our lawful basis for processing your data is the performance of our contract with you.

Where you share health-related information, this is processed with your explicit consent.

How long we keep your data

We may retain certain aspects of coaching records for up to 6 years after coaching ends to meet legal, safeguarding and insurance obligations.

Financial records are retained in line with HMRC requirements.

Where possible, training data may be anonymised for internal performance analysis.

Your Rights

Under UK GDPR, you have the right to:

• Request a copy of your personal data
• Ask us to correct inaccurate or incomplete information
• Request erasure of your personal data (where legally permissible)
• Object to or restrict processing in certain circumstances
• Lodge a complaint with the Information Commissioner’s Office (ICO)

The UK regulator is the Information Commissioner’s Office (ICO): https://www.ico.org.uk/concerns

There is no charge for making a request. We will respond within one month.

To exercise any of these rights, please contact: [email protected]